Paper Handling Equipment Repair

Nationwide Onsite Service & Support

Technical Services Team (TST) is a multivendor third party service organization specializing in field service repair services specializing in the repair of bursters, detachers, decollators, shredders, check signers/ imprinters, paper folding machines and roll feed equipment including winders, cutters, web buffers, form folders, carts, docking stations and unwinders. 

TST is a authorized service provider to service and support all of RR Donnelley’s including Bursters, Detachers, Decollators, Paper Cutters, Check Signers/Imprinters, and Shredders.

TST is an authorized service provider for the Duplo line of bursters, detachers, and paper folders, Kern’s rewinders, unwinders and inserters, as well as can provide service for Formax bursters, decollators and shredders.  

Our nationwide onsite coverage, time and materials repair, installation, 24 X 7 Coverage options in the US and Canada means we can support customers with one location or multiple locations.

Our TST Customer Service Engineers average 16 years of industry experience, some with over 30 years of paper handling equipment repair experience and are factory trained and certified.

Service and Support Capabilities

TST service contracts offer you:

Online Service Webportal – TST Prism

Available 24 hours a day, 7 days a week, Prism enables you to submit work orders, track open service calls, manage service performance and access service call histories in real time, via the Internet.

Prism Capabilities

  • Place service orders
  • View service call history
  • Centrally manage multiple locations
  • Manage securely with password protection

Put our experience to work for you.  Service is our ONLY business. Contact us at 800-365-8340 or [email protected] to arrange a TST service plan that meets your end user customer’s needs.

 

Request Service
Nationwide Service:
To place service call
888-849-0341
Contact Us
Call 800-365-8340
Fax 866-504-0844
E-mail Us
Request Info
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